Code of Conduct

This Code of Conduct applies to all interactions and activities within Designient's learning environment, including but not limited to:

• Live classes: All scheduled live sessions, workshops, and interactive classes
• Recorded sessions: Access to and use of recorded course materials
• WhatsApp communities: All group chats, community discussions, and messaging channels
• One-on-one mentorship calls: Individual mentoring sessions and consultations
• Official communication channels: Email, phone calls, support tickets, and any other official Designient communication platforms
• Course platforms: Learning management systems, portals, and online resources

This Code applies to all learners, mentors, staff members, and anyone participating in Designient's programs or using our services.

To maintain a positive and productive learning environment, learners are expected to:

• Be respectful: Treat mentors, peers, and staff members with respect, courtesy, and professionalism at all times
• Participate constructively: Engage in discussions, activities, and learning exercises in a constructive and collaborative manner
• Follow session guidelines: Adhere to session schedules, guidelines, and instructions provided by mentors
• Use learning resources responsibly: Access and use course materials, tools, and resources only for their intended educational purposes
• Maintain confidentiality: Respect the privacy of fellow learners and keep shared information confidential
• Provide constructive feedback: Share feedback and suggestions in a respectful and helpful manner
• Support peers: Help create an inclusive and supportive learning environment for everyone

The following behaviors are strictly prohibited and will not be tolerated:

This list is not exhaustive. Designient reserves the right to determine what constitutes unacceptable behavior based on the context and circumstances of each situation.

Mentors and Designient staff members have the authority to maintain order and ensure a productive learning environment. This includes:

• Removing learners from live sessions: Mentors may remove learners from live sessions if their behavior disrupts the learning environment or violates this Code of Conduct
• Reporting misconduct: Mentors and staff may report violations of this Code for further review and action by Designient's management
• Providing guidance: Mentors may provide guidance, warnings, or corrections to help learners understand and follow expected behavior
• Managing discussions: Mentors may moderate discussions, redirect conversations, or manage participation to ensure productive learning

Learners are expected to respect and comply with mentor instructions and decisions during sessions. If you have concerns about a mentor's actions, please contact Designient management through official channels.

Designient takes violations of this Code of Conduct seriously. Depending on the nature and severity of the violation, Designient reserves the right to:

• Issue warnings: Verbal or written warnings for minor violations or first-time offenses
• Temporarily suspend access: Temporary suspension from live sessions, course materials, or communication channels
• Terminate enrollment: Immediate termination of enrollment and access to all Designient services
• No refund: In cases of serious or repeated violations, enrollment may be terminated without refund, as outlined in our Terms and Conditions
• Revoke access: Immediate revocation of access to all course materials, platforms, and resources
• Report to authorities: In cases involving illegal activities, Designient may report violations to appropriate authorities as required by law

The specific consequence will be determined by Designient based on the severity of the violation, whether it is a repeated offense, and the impact on the learning environment.

Decisions taken by Designient regarding conduct violations, including warnings, suspensions, or terminations, are final. Designient will review each situation carefully and make decisions based on the facts, this Code of Conduct, and our Terms and Conditions.

If you believe a decision was made in error, you may contact Designient management to provide additional context or information. However, Designient retains the right to make final determinations regarding conduct violations.

If you have questions about this Code of Conduct, need to report a violation, or wish to discuss conduct-related concerns, please contact us:

For urgent conduct-related matters during live sessions, please contact your mentor or session moderator immediately.